Knowledge base architecture
Structuring and maintaining a 1,900+ article knowledge base: information architecture, single-sourcing, version control, and editorial quality rubrics.
I'm a senior technical writer in Saint Petersburg, Florida. I document complex healthcare software, and I build the automation that keeps that documentation current.
My career started in clinical data. For six years in the US Air Force Reserve, I was a clinical data manager on an aeromedical evacuation team: the lead electronic health records expert for my section, training 100 personnel and auditing clinical documentation against federal standards.
From there I moved into data analysis and product work in health IT. I built an enterprise knowledge base for a 100-person informatics department at Florida Cancer Specialists, ran sprints as a Scrum Master, wrote integration documentation and state Medicaid proposals at Amida, and managed a development team for a healthcare data product at Wellsync. Along the way I earned a BA in professional writing and an MS in healthcare informatics from the University of South Florida.
Most of these skills exist because something went wrong once.From the README of doc-skills-library
Each of those roles came back to the same problem: people need accurate information to do their jobs, and it goes stale faster than a team can maintain it by hand. At MHK, I work on that problem directly. I write and maintain a 1,900+ article knowledge base, and I build the AI pipelines, agent skills, and MCP servers that review, score, and publish it.

Clinical records, analytics, product, and documentation all turned out to be the same job: getting accurate information to the people who act on it.
Structuring and maintaining a 1,900+ article knowledge base: information architecture, single-sourcing, version control, and editorial quality rubrics.
61 Claude Code agent skills and 3 Model Context Protocol servers for automated audits, scoring, and live system variable linting.
Medicaid systems, HIPAA, federal documentation audit standards, and HL7 FHIR and ANSI X12 data exchange.
Scrum Master for a 12-person team, product management for a 250,000-member data product, and client implementation work.